Terms & Conditions – welcoxwear.com

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These Terms and Conditions (“Terms”) govern your use of the website operated by WELCOX ENTERPRISES PRIVATE LIMITED (“we”, “our”, “us”).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Use of Website

By using this website, you confirm that:

You are at least 18 years old or using the website under supervision
You will provide accurate and complete information
You will not use the website for any unlawful or prohibited activities

2. Products and Services

We offer clothing, fabrics, and textile products for men, women, and kids.

Product descriptions and images are provided as accurately as possible
Slight variations in color, texture, or appearance may occur due to screen settings and lighting
We reserve the right to modify or discontinue products without prior notice

3. Pricing and Payments

All prices are listed in INR and are subject to change without notice
We accept payments via UPI, debit/credit cards, net banking, and Cash on Delivery (where applicable)
Orders are processed only after successful payment confirmation (except COD orders)

4. Order Acceptance and Cancellation

We reserve the right to accept or cancel any order at our discretion
Orders can be cancelled before dispatch
Once shipped, cancellation is not possible

5. Shipping and Delivery

We offer shipping across India
Orders are usually processed within 1–2 working days after confirmation
Delivery timelines typically range between 3–7 working days, depending on your location

Important Notes:

Delivery timelines are estimates and may vary due to external factors such as courier delays, weather conditions, or operational issues
We are not responsible for delays caused by third-party logistics providers
Customers are required to provide accurate shipping details. We are not responsible for delays or losses due to incorrect information

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund and Returns Policy available on our website.

7. User Account

You are responsible for maintaining the confidentiality of your account details
All activities under your account are your responsibility

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of WELCOX ENTERPRISES PRIVATE LIMITED and is protected by applicable laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

We are not liable for:

Any indirect or consequential damages
Losses arising from improper use of products
Website downtime or technical issues beyond our control

10. Privacy and Data Protection

Your personal data is handled as per our Privacy Policy.

We retain customer data for a period of 12 months, unless required otherwise by law.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or practices.

12. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in India.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting.

14. Contact Information

For any questions or concerns regarding these Terms, please contact:

WELCOX ENTERPRISES PRIVATE LIMITED
📧 Email: info@welcoxwear.com
📞 Phone: 8448304483

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ABOUT US

At WelcoxWear, fashion is more than just clothing — it is comfort, confidence and everyday style for the whole family. We create collections for men, women and kids that blend quality, modern trends and practicality. Our goal is to help every individual express their personality through clothing that feels good and looks great.