At WelcoxWear, fashion is more than just clothing — it is comfort, confidence and everyday style for the whole family. We create collections for men, women and kids that blend quality, modern trends and practicality. Our goal is to help every individual express their personality through clothing that feels good and looks great.
Ordering
How do I place an order?
Browse through our collections, select your preferred product, choose the size or variant, and click on “Add to Cart.” Proceed to checkout and complete your order by entering your details and payment information.
Can I modify or cancel my order after placing it?
You can request changes or cancellation before your order is shipped. Once dispatched, modifications are not possible. Please contact our support team immediately for assistance.
What if I order the wrong size or product?
If your order has not been shipped, we can help you update it. If already delivered, you can request a return or exchange as per our return policy.
Shipping
What are the delivery timelines?
Orders are usually processed within 1–2 working days and delivered within 3–7 working days depending on your location.
Do you provide Cash on Delivery (COD)?
Yes, Cash on Delivery is available on selected orders and locations.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email to track your shipment.
Returns and Refunds
What is your return policy?
We accept returns within 7 days of delivery. Products must be unused, unwashed, and in original condition with all tags intact.
Do you offer exchange for size or product?
Yes, exchanges are available for size or product, subject to availability. You can request an exchange within 7 days of delivery.
What if I receive a damaged or wrong product?
If you receive a defective or incorrect item, please contact us within 48 hours of delivery with images. We will resolve the issue at the earliest.
Payments
What payment methods do you accept?
We accept UPI and Cash on Delivery (where available).
Is my payment information secure?
Yes, all payments are processed through secure and trusted payment gateways to ensure your data is safe.
Products
Are your products suitable for daily wear?
Yes, all our products are 100% authentic and sourced directly from verified suppliers.
Do you also sell fabrics and textiles?
Yes, apart from ready-made clothing, we offer a range of fabrics and textiles suitable for custom tailoring and personal use.
Will the color of the product be exactly the same as shown?
We try to display colors as accurately as possible. However, slight variations may occur due to screen settings and lighting.
Account and Support
Do I need to create an account to place an order?
yes, you need to create an account to place an order. Creating an account helps you track orders and manage your details easily.
How can I contact customer support?
You can reach our customer support team via:
- Email: info@welcoxwear.com
- Phone: +918448304483
QUICK LINKS
CONTACT INFO
- WELCOX ENTERPRISES PRIVATE LIMITED
- UNIT NO S-213 PLOT NO-2, CSC MANISH MARKET SECTOR-11, DWARKA New Delhi South West Delhi Delhi – 110075 India
- info@welcoxwear.com
- 8448304483
- CIN: U46900DL2025PTC450901
ABOUT US
© Copyright, WelcoxWear 2026