This Privacy Policy describes how WELCOX ENTERPRISES PRIVATE LIMITED (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
- Name, phone number, and email address
- Billing and shipping address
- Payment details (processed securely via third-party gateways)
- Order and transaction details
- Device information such as IP address, browser type, and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website and services
- Send updates related to orders or important information
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are processed through secure and trusted payment gateways. We do not store your complete card or payment details on our servers.
4. Sharing of Information
We may share your information only with:
- Delivery and logistics partners to fulfill orders
- Payment gateway providers for secure transactions
- Legal authorities if required by law
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website performance.
You can choose to disable cookies through your browser settings.
6. Data Retention
We retain your personal information for a period of 3 to 5 years, or as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or regulatory requirements.
After this period, your data will be securely deleted or anonymized.
7. Data Protection
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.
8. Your Rights
You have the right to:
- Access your personal information
- Request correction of incorrect data
- Request deletion of your data (subject to legal obligations)
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, you can contact us:
WELCOX ENTERPRISES PRIVATE LIMITED
📧 Email: info@welcoxwear.com
📞 Phone: 8448304483