Shipping & Delivery Policy

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This Shipping & Delivery Policy outlines how orders are processed and delivered by WELCOX ENTERPRISES PRIVATE LIMITED (“we”, “our”, “us”).

1. Shipping Coverage

We currently offer shipping across India.

2. Order Processing Time

Orders are processed within 1–2 working days after confirmation
Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Timeline

Estimated delivery time is 3–7 working days depending on your location
Delivery timelines may vary for remote or non-serviceable areas

4. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout
Any applicable charges will be clearly communicated before order confirmation

5. Cash on Delivery (COD)

Cash on Delivery is available on selected locations and orders
We may contact you for order confirmation before dispatch
Orders may be cancelled if confirmation is not received

6. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email
You can use this link to track your order status in real-time

7. Delivery Attempts

Our delivery partners will attempt delivery multiple times
If delivery is unsuccessful due to incorrect address or unavailability, the order may be returned to us

8. Delays in Delivery

While we strive to deliver on time, delays may occur due to:

Courier or logistics issues
Weather conditions
Public holidays or unforeseen circumstances

We are not liable for delays caused by third-party logistics providers.

9. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping details
We are not responsible for delays or losses due to incorrect or incomplete information

10. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered:

Do not accept the delivery
Contact us immediately at info@welcoxwear.com or 8448304483

11. Contact Us

For any shipping or delivery-related queries, please contact:

WELCOX ENTERPRISES PRIVATE LIMITED
📧 Email: info@welcoxwear.com
📞 Phone: 8448304483

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ABOUT US

At WelcoxWear, fashion is more than just clothing — it is comfort, confidence and everyday style for the whole family. We create collections for men, women and kids that blend quality, modern trends and practicality. Our goal is to help every individual express their personality through clothing that feels good and looks great.